Privacy policy

Privacy and cookies policy

By continuing to browse, you accept the use of Cookies to ensure the proper functioning and interactivity of the site, to personalize your browsing, and to measure the site's audience in accordance with our policy of protecting your privacy.

This Personal Data protection policy (hereinafter the “Policy”) sets out the practices and conditions under which Groupe Contant (hereinafter the “Company”) processes your Personal Data.

This Policy applies when your Data is collected on the website published by the entities of Groupe Contant (hereinafter the "Site"): contant.ca, as well as in the context of your relationships, of any nature whatsoever. be, with the Company.

Personal Data (hereinafter “Data”) is any information relating to an identified or identifiable natural person; is deemed to be an "identifiable natural person" a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more specific elements specific to its physical, physiological, genetic, psychological, economic, cultural or social identity; as this term is defined by the regulations in force.

What data is collected?

Depending on the way you interact with the Company and the purpose of this interaction, the Company may collect the following Data:

  • Data relating to your identity: this Data designates in particular your name, your first name, your email address, your address or your telephone number.

  • Data relating to your orders on our online stores: this Data refers to all the information necessary for the satisfaction and completeness of your order, in particular information relating to the bank card used (name of the card holder, the card, expiration date, etc.), the details of the order, the date of the order, discussions with our representatives. In any event, the Payment Data is processed in accordance with the applicable regulations and security standards.

  • Data relating to connection and use of the Account when you hold one: this Data refers to all the information you need to access your personal space as well as that relating to the use of the Account and in particular, your username and password, your choices and preferences, your order history. In any event, the Account is subject to specific general conditions of use.

  • Data relating to navigation: this Data refers to data relating to the way in which the User browses the Site. This Data may include the IP address, screen resolution, browser used, browsing time, search history, operating system used, language and pages viewed.

  • Data relating to the use of social networks: when you interact with the functionalities of social networks.

How is your data collected?

Depending on the way in which you interact with the Company, the latter may collect your Data in the manner described as follows.

The Company collects your Data directly from you when, in particular, you complete a contact or registration form, you place an order or you contact the Company (for example by sending an email).

The Company indirectly collects your Data when you browse the Sites by means of cookies and beacons under the conditions defined above. The Company also collects your Data via third parties including social networks when you use the account you hold with these third parties to log in or register for an event.

When you communicate Data to the Company, it is your responsibility to ensure that it is accurate and complete. If necessary, you must update them.

Why is your data collected?

Your Data is subject to automated processing implemented by the Company for the various purposes described below both in the context of your use of the Sites and your participation in events organized by the Company.

Your Data is processed to manage the requests you make and contact you, your orders and organize your presence at events.

With your consent when required, your Data may also be processed to send you information and news, analyze your preferences and habits, personalize and optimize your experience on our Sites, in particular by allowing you to access certain functionalities as well as to develop the interactivity of the Sites, to compile statistics in particular on the effectiveness of our prospecting campaigns.

Who is your data intended for?

Your Data is processed by the Company's internal teams. In addition, only service providers and their staff with limited authority are authorized to access your Data, having regard to the specific services entrusted to them and which they must perform for the exclusive account of the Company in strict compliance with 'obligations in particular of security and confidentiality.

How is your data protected?

The Company takes all necessary precautions to preserve the security and confidentiality of your Data in order, in particular, to prevent it from being distorted, damaged, disclosed and that unauthorized third parties have access to it.

what are your rights?

In accordance with applicable regulations, you can exercise your right of access to Data, rectification and deletion of Data concerning you at any time, as well as object to the processing of said Data.

Under the conditions defined by the regulations, you also have the right to define general or specific directives relating to the fate of your Data after your death. You are however informed that only the specific directives relating to the Data processing implemented by the Company for the purposes defined in this Policy will be recorded by the Company subject to its specific consent.

When they are applicable, you finally have a right to erasure, a right to limit the processing of your Data as well as a right to the portability of said Data, only and only under strictly defined conditions. by applicable regulations.

When your Data is processed with your consent, you can revoke it at any time. However, you are informed that the processing carried out prior to this revocation will remain valid.

You can exercise your rights by contacting the Company at the following coordinates: Groupe Contant - 18000 Rue JA Bombardier, Mirabel, QC J7J 2H8 or marketing@contant.ca

You are also informed that in certain cases, the functions of the Sites allow you to consult and modify the Data that you have communicated to the Company.

How long do we keep your data?

The Company keeps your Data for a period that does not exceed the period necessary for the purposes set out in this Policy. Beyond that, your Data may be archived to comply with the legal obligations to which the Company is subject or deleted.

Data making it possible to establish proof of a right or a contract, or kept for compliance with a legal obligation by the Company are archived in accordance with the provisions in force.

What are cookies?

A cookie is a text file stored by your browser on a dedicated space on the hard drive of your terminal, when you visit a website. It allows its issuer to identify the terminal in which it is placed, during its period of validity and to keep in memory certain information relating to your journey, in particular, in order to simplify your browsing on websites or to offer you suitable content. to your areas of interest.

How to manage and deactivate them?

You can modify your browser settings relating to cookies in order to deactivate all or some of the cookies:

  • For Firefox ™: open the “Tools” menu, then select “Options”; click on the "Privacy" tab then choose the desired options or follow this link:

http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies

  • For Chrome ™: open the configuration menu (wrench logo), then select “Options”; click on “Advanced options” then in the “Confidentiality” section, click on “Content settings”, and choose the desired options or follow the following link:

http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647

The main companies managing social networks also have pages dedicated to Cookies as presented below:

With regard to social networks, the User must follow the steps specific to the social network concerned to deactivate cookies.

Modification of the data protection policy

Any modification by the Company of this Policy will be updated on the Site.

The User is invited to regularly consult this Policy in order to be aware of any update or modification.

If any of the clauses of this Policy is declared null or contrary to the regulations, it will be deemed unwritten but will not result in the nullity of the other clauses of the Policy.